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EFFECTIVE COMMUNICATION TECHNIQUES

Details
Posted:
July 25, 2013
Location:
UAE » Sharjah
Description
Communication in workplace is more complex and
unpredictable than in many other situations. As a trainer, understanding the
unique features and functions of communication in the workplace is very
important. This  course will help you to
discover these functions, and how they impact on each individual in the
workplace. It will teach you how workplace communication serves a mixture of
three purposes at once: content talk, procedural talk, and behavior control
talk. Learn how to recognize different elements of communication, not only the
verbal but also the non-verbal and the unintended.

Learning Outcome

After completing this course the learner will be able to: - Identify and
correctly make use of the different functions which communication serves in the
workplace; - Effectively use and understand verbal and non-verbal
communication;
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